Terms, Policies and How to place an order with us.

Order Methods

Simply call 800-827-9729 (503-667-3000) to place your order.

E-Mail your order to: salesD@pnwx.com.

Download our order form and then Fax your order to: (503) 666-8855.

Download our order form and then Mail your order in. (Be sure to call and ask for freight charges)

ATTN: Order Processing.
Pacific Northwest X-Ray Inc.
P.O. Box 625
Gresham, OR 97030
USA

Payment Methods

Using your Credit card. We accept:

Using your open account already established with us.

Sorry, we can not accept POs from anyone outside of the United States.

This means MS-Word, Excel and other such files will be deleted automatically and not processed.

require

Pay by Money Order.

Pay by check.

Wire Transfer

This is our payment method for international orders.

Pre-Payments

Warranties

Warranties are between you the purchaser and the manufacturer

Also, we DO NOT provide any assistance with warranty issues arising on merchandise which was sold and/or taken outside of the United States.

Cancellations/Returns

"rush" or 'same day'

all

NOT returnable!

Refusal of Shipment

Pacific Northwest X-Ray highly recommends to international customers

Delivery, setup and usage of purchased products.

Pacific Northwest X-Ray Inc. is a retailer of radiology and other medical products to the general public. We sell products to you delivered with a variety of shipping methods. Normally on large items this will require you to have a freight dock or forklift. We can arrange for inside delivery to customers who do not have a freight dock or forklift. However, it is the buyer's responsibility to discuss any special delivery requirements with your Pacific Northwest X-Ray Inc. sales representative at the time of order. It is also the buyer's responsibility to note any and all damages to the shipping container, i.e. boxes, before signing and accepting your shipment. Otherwise, there may be little if anything we can do to assist in repairing or obtaining a replacement.

Many products such as lead apparel require no special assistance to setup and use. Other items, such as film processors, do require some assembly, setup and technical know-how to make use of them. But in no way do we offer services to help the customer un-crate, assemble or otherwise make use of the products purchased from us. Often times you can find local professionals in your area to assist you in this. We suggest consulting your options under "X-Ray Service". But this is the buyer's responsibility to acquire and pay for said services. Finally, some items, such as x-ray generators require certain licenses from several different government entities. This also is the buyer's responsibility. Usage of x-ray equipment on live humans without the proper credentials and/or licenses is a crime in many countries. By purchasing such products, you are representing to us that you have, or intend to acquire before usage any and all legal requirements to use said products in your jurisdiction and that you are fully qualified to do so. Further, you agree to fully indemnify and hold blameless Pacific Northwest X-Ray Inc. against any and all liability arising out of the usage of any products purchased from us at any time.

For order methods and policies, please click here.

E-Mail Sales

Telephone
Phone Lines open...8am - 5pm Monday-Friday (Pacific/West Coast Time)Phone: 1-503-667-3000
Toll-Free (US): 800-827-XRAY (800-827-9729)

Download our order form
and then...Fax Your Order
24 Hours a day!
1-503-666-8855

P.O. Box 625 * Gresham, OR 97030 * U.S.A.

This web site is our catalog, no printed catalog is available. - Please keep checking back, changes to this site are made daily.
Every effort is made on our part to keep all posted prices up to date, however we can not guarantee the accuracy due to notification delays by the manufacturers.
Purchase Orders accepted only upon approval of credit - Min. $500 opening order for new open CHARGE accounts.
All other orders (Cash, Credit Card, etc) subject only to a $30 product minimum order!

©1997-2026 Pacific Northwest X-Ray Inc. - Sales & Marketing Division - All Rights Reserved